Let's get little jimmy out of the office that informed UK Mail of that, and get him onto the floor to implement that policy, and just see how that pans out for him and AusPost.
Seen this shit go on for years. Some white collar knob has a brainwave and thinks he can automatically improve the process/es. Comes down onto the floor with his genius plan and tries to get it underway. Only to find out soon thereafter that is was a shit idea to begin with because it's either slowed production/costs more than what they thought/or endangers workers, etc..
It was a frustrating to begin with getting fucked around by them, but it makes for light entertainment these days..